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APPLICATION MANAGEMENT SERVICES

Low- touch maintenance using extreme automation

BENEFITS OF APPLICATION MANAGEMENT SERVICES

Drive continuous cloud modernization on any platform. Reduce operational costs and accelerate time-to-market with AI and automation. Achieve enhanced visibility, security, and resiliency.

Enterprise Application Development

Business agility is essential. Organizations must improve the structure, flexibility, and reusability of their business software to make it multifaceted and multidisciplinary.

Progressive applications and hybrid technologies are the backbone of modern enterprises. Securely integrated, they enable real-time data sharing and ensure alignment with business strategies. Tailor-made solutions allow continuous and systematic capability enhancements without the need for major system overhauls.

The advantage

We recognize the power of mission-critical software and web applications in driving business success. Our tech-savvy team helps conceptualize, build, and run extensible applications in a cost-effective manner. We also enhance existing applications, connect disparate systems through unified architecture, and improve process efficiency and transparency within your IT budget.

Our comprehensive package enhances business functionality in today’s globalized environment and helps you present your enterprise as more capable and competitive.

Our Enterprise Application Development Services Include:
  • Enterprise Web Application
  • Corporate Portal Development
  • SharePoint Portal Development
  • Enterprise Performance Management System
  • Workflow Management System
  • Business Intelligence Application
  • Knowledge Management System
  • CRM Application Development

Our development experts work on new specialized applications or refresh older ones to modernize your IT portfolio. You receive round-the-clock code development, optimal service, and dedicated attention. Every obstacle to innovation is proactively addressed to ensure your path to competitive advantage remains smooth.

Technologies We Use:
  • Microsoft .NET and legacy Microsoft environments
  • Java, JBOSS, and various JVMs
  • Microsoft Dynamics CRM
  • Microsoft SharePoint
  • LAMP – Linux, Apache, MySQL, PHP
  • Microsoft SQL Server, Oracle, MySQL, PostgreSQL

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Enterprise Application Maintenance

Thorough domain knowledge, extensive development skills, and the ability to interconnect code modules across heterogeneous IT systems are essential. Niche customers demand round-the-clock integrated business solutions at optimal cost.

Inefficient workflows often lead to significant losses for global organizations. Even small inefficiencies can become intimidating when viewed through the lens of productivity. Additionally, companies run a range of applications on diverse platforms that constantly require technical support for smooth functioning. Maintenance often consumes the largest share of an IT budget, leaving limited scope for new development.

The advantage

We understand that your business relies on software applications to maintain efficiency and agility. We help sort the vast data your applications generate, enabling compliance and improving usability. Our Application Maintenance Services (AMS) optimize performance while reducing operational costs. AMS also frees up your expert resources to focus on proactive development initiatives that boost your top line.

Our Services Cover the Entire Application Lifecycle:

  • Application Assessment and Audit – Architecture, design, and performance evaluation
  • Application Support – Incident investigation, troubleshooting, and management
  • Application Maintenance – Problem management and root cause analysis (RCA)
  • Application Enhancement – Request for Change (RFC) implementations and functional upgrades
  • Application Performance Monitoring and Tuning
  • Preventive and Proactive Maintenance and Support
  • Application Transition and Consulting Services

Our knowledge transfer process includes studying your technical environment, understanding application interdependencies, and conducting gap analysis. We collaborate with your technology administrators, operations teams, application experts, and end users.

What Sets Our Service Apart:

  • SLA-based support model
  • Onsite-offshore support model
  • Non-linear delivery model
  • Structured methodologies for transition and service delivery
  • Strong program governance with single-point accountability
  • Dedicated Center of Excellence for BI/EPM product knowledge and research

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ENTERPRISE APPLICATION INTEGRATION (EAI)

Gaining a competitive advantage through greater efficiency and profitability doesn’t have to be expensive. It simply requires technology that makes systems compatible, allowing data and business processes to communicate across applications and integrate multiple systems into a unified whole.

In most organizations, business software evolves over time by design, usage, or necessity into complex enterprise applications. These often include modules running on both mainframe and distributed platforms across Windows, Linux, or iOS systems. To maintain usability and competitiveness, these applications must be continuously integrated.

The advantage

Replacing platform-specific applications to adopt modern technologies can risk losing valuable investments. We help you evolve your business units without disrupting your budget or IT resources.

Our team of experts provides thorough assessments, governance models, integration architecture design, deployment services, and ongoing monitoring and maintenance of the integrated environment.

Our EAI Services Help You:

  • Increase operational efficiency
  • Consolidate business processes
  • Enable collaboration across the organization
  • Improve development responsiveness and agility
  • Integrate applications, data, and external partners
  • Optimize reuse through application architecture
  • Ensure unrestricted information flow and rapid response to market changes

We support all software integration needs, including:

  • Application Integration
  • EDI/B2B
  • Business Activity Monitoring
  • Business Process Management
  • Service-Oriented Architecture (SOA)

Our integration solutions are built on years of cross-industry experience and technology expertise. They are scalable, cloud-ready, and adaptable to both current and future requirements.

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Application Migration & Modernization

With over 65% of mainframe and legacy system applications requiring modernization and upgrades, now is the time to migrate from older platforms and minimize business continuity risks.

In global organizations, data, code, and processes represent significant investments. These assets continue to deliver value only when managed intelligently and cost-effectively. Migrating from legacy systems to newer, distributed architectures is essential to meet today’s stringent business demands.

The advantage

We help your enterprise relieve pressure on core business assets by enriching, modernizing, and extending their design beyond original limitations. We view application migration and modernization as a way to enhance legacy systems’ functionality and usability—without rewriting code from scratch.

We enable existing IT applications and products to leverage the latest technologies, improving business functionality and performance.

Our Application Re-Engineering, Migration & Modernization Solutions Include:

  • Functional Need Analysis – Analysis, rationalization, restructuring, partitioning, and roadmap definition
  • Migration Services – Legacy to next-generation platforms, database migration, language/code migration, operating system migration
  • Extend Services – Feature enhancement, web enablement, functionality add-ons, and improved application navigation

We also help you overcome modernization challenges by proactively managing and controlling changes to software assets across diverse development environments. Our team improves mainframe interactions with other platforms and simplifies application architectures for long-term usability.

We take a holistic approach to minimize risk exposure and improve development agility.

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Mobile Applications

Mobile applications are essential tools for businesses aiming to stay connected with customers, streamline operations, and enhance user engagement. Whether you're building a consumer-facing app or an enterprise-grade solution, mobile platforms offer unmatched flexibility and reach.

The advantage

We help businesses conceptualize, design, and develop mobile applications that are scalable, secure, and tailored to meet specific business needs. Our mobile solutions are built to integrate seamlessly with existing systems and deliver real-time functionality across devices.

Our team ensures that every mobile app we develop is intuitive, responsive, and optimized for performance. We focus on user experience, security, and long-term maintainability.

Our Mobile Application Services Include:

  • Native and cross-platform mobile app development
  • UI/UX design tailored for mobile experiences
  • Integration with enterprise systems and cloud platforms
  • Real-time data synchronization and offline capabilities
  • Mobile app testing and performance optimization
  • App store deployment and post-launch support

We use the latest frameworks and technologies to ensure your mobile application is future-ready and aligned with your business goals.

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Cloud Solutions

Having access to hardware and software solutions across industry applications is no longer enough. Businesses need technology that works with them—enhancing existing IT environments and driving innovation.

Cloud services are no longer exclusive to large enterprises. Small and medium-sized organizations can now adopt cloud technologies to minimize IT and operational overhead, increase agility, and proactively deliver value-added services. By embracing the cloud, businesses can evolve from reactive operations to strategic partnerships with clients, contributing to industry-wide success.

The Advantage

We bring exceptional value to your business by leveraging highly scalable cloud computing and global operations expertise. From conceptualization to assessment, migration, and integration, our solutions cover:

Private Cloud Solutions

Advanced management capabilities that support elastic scaling, faster applications, and enhanced security—while enabling deep insights into rapidly expanding data volumes.

Hybrid Cloud Solutions

A balanced mix of private and public cloud services that maximize service delivery across diverse users and devices.

Cloud Security Solutions

Robust defense mechanisms include pervasive data encryption, infrastructure protection, and compliance-ready security assurance.

Our Cloud Services Include:

  • Integrated Security Solutions – Assessment and implementation of security measures to safeguard data and applications.
  • Your IT Business Advisor – Our Cloud Client Executives align cloud capabilities with your business objectives to boost productivity, regulate IT costs, and drive innovation.
  • Best-of-Breed Cloud Providers – A vetted portfolio of providers offering turnkey cloud provisioning—from infrastructure to applications for private, public, or hybrid environments.
  • Risk Mitigation – Proven methodologies to secure data, ensure continuity of operations, and implement disaster recovery plans.
  • End-to-End Services – Planning, migration, integration, and ongoing managed services—delivered onsite or remotely.
  • Visibility & Control – On-demand provisioning/de-provisioning, reporting, billing, account management, and support escalation.

Our Offerings

We offer a full range of offshore software testing services. Our dedicated team of skilled software testers—based in our Offshore QA Lab—provides comprehensive quality assurance (QA) services, including software quality consulting, test planning, execution, and reporting.

Software quality and its alignment with requirements, standards, and objectives are critical to the effectiveness of every product. Our offshore team supports QA for both small and large development projects. We test software for user-friendliness, stability, security, and adherence to functional and performance requirements.

Our dedicated Linux QA team combines system administration, configuration, and management skills with QA expertise across server and desktop applications.

We are engaged throughout the software development lifecycle to ensure product and process quality.

    Our QA Services Include:

    Review of:

    • Software Requirements
    • System Specifications
    • Project Plans
    • Software Architecture
    • Database Structures

    Software Testing:

    • Functional Testing
    • Regression Testing
    • Performance Testing
    • Configuration Testing
    • Installation Testing
    • Code Inspections

    Usability Testing:

    • GUI Testing
    • Design Review

    Additional Services:

    • Security Testing
    • Automation Testing
    • Documentation Quality Control
    • Internal Audits

    When to Use Our Offshore QA Services:

    • Independent audit of current offshore development services
    • Reducing technical support costs for existing software
    • Enhancing product quality to improve profitability
    • Supporting onsite/nearshore development with a dedicated offshore QA team

    Benefits of Working with Our Offshore QA Lab:

    • Language Compatibility: All team members are fluent in English
    • Skill Matching: You can review tester CVs, conduct interviews, and select the right skills for your project
    • Flexibility: Work shifts can be synchronized with your business hours
    • Cost Efficiency: Services are offered at nearly 50% of onsite/nearshore QA costs
    • Scalability: Team size can be adjusted based on your business needs
    • Control: You can remotely manage QA planning and resource allocation

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    Creativity & Design

    We provide custom web design services and solutions to businesses across the globe. As a leading web design company, we focus on merging innovative ideas with tailored web page designs to achieve the most effective online results—at an affordable cost.

    Our services offer personalized attention to each client, regardless of project size. We believe that great design is not just about aesthetics, but also about usability, performance, and alignment with business goals.

    Our Services Include:

    • Custom Web Design
    • Responsive Design for Mobile and Desktop
    • UI/UX Design and Optimization
    • Branding and Visual Identity
    • Wireframing and Prototyping
    • Website Redesign and Modernization

    Usability

    Usability measures how effectively, efficiently, and satisfactorily a specific user in a specific context can use a product or design to achieve a defined goal. We evaluate usability throughout the development process—from wireframes to final deliverables—to ensure maximum user satisfaction.

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