APPLICATION MANAGEMENT SERVICES

Low- touch maintenance using extreme automation

BENEFITS OF APPLICATION MANAGEMENT SERVICES

Drive continuous cloud modernization on any platform. Reduce operational costs and speed time to market with AI and automation. Achieve enhanced visibility,
security and resiliency.

Enterprise Application Development

Business agility is the need of the hour. Organizations need to improve structure, flexibility, and reusability of their business software to make them multifaceted and multidisciplinary.

Progressive applications and hybrid technology are the heart of an enterprise. Securely integrated, these make it possible to share real-time data and keep an organization remain aligned with its business strategy Tailor-made solutions enable continuous and systematic addition of capabilities without having to worry about large system overhauls and expenditures.

The advantage

We realizes the strength that mission-critical software and web applications give to a business. Our tech-savvy team can assist your organization to conceptualize, build, and run extensible applications in a very cost effective manner. We can also add new capabilities and features to your existing applications, connect incongruent systems with a common architecture, and increase efficiency, and transparency of your processes – all within your IT budget.

Our comprehensive package improves your business functionality in today’s globalized environment and helps you to project your entities as better and more competent while putting in place the most effortless functioning of business enterprises. The Infinix Enterprise Application Development service covers one or all of the following:

  • Enterprise Web Application
  • Corporate Portal Development
  • SharePoint Portal Development
  • Enterprise Performance Management System
  • Workflow Management System
  • Business Intelligence Application
  • Knowledge Management System
  • CRM Application Development

With our development experts working on new specialized applications or renewing older ones to refresh your IT portfolio, you get round-the-clock code development, optimal service, and a never-ending personal attention. Every obstacle to innovation are proactively dealt and smoothly managed to ensure that your way to gain a decisive competitive edge remains as effortless as possible.

Technologies that we use include:

  • Microsoft .NET and legacy Microsoft environments
  • Java, JBOSS and various JVMs
  • Microsoft Dynamics CRM
  • Microsoft SharePoint
  • LAMP – Linux, Apache, MySQL and PHP
  • Microsoft SQL Server, Oracle, MySQL, PostgreSQL

Related Case Studies

Enterprise Application Maintenance

Thorough domain knowledge, extensive development skills, and the ability to interconnect code modules with heterogeneous IT systems - niche customers demand round-the-clock integrated business solutions at an optimal price.

Inefficient workflows often lead to significant losses for global organizations. Howsoever small, these numbers become intimidating when viewed through the lens of productivity. Besides, every company runs a range of applications on diverse platforms which constantly require technical help for smooth functioning. Taking the largest share of an IT budget, maintenance sometimes leaves a very limited scope for new development.

The advantage

We understands that your business relies on software applications to maintain its efficiency and agility. We help to sort the enormous data that your applications generate to allow them to meet the compliance standards and gain a leverage on usability. Our Application Maintenance Service (AMS) optimizes their performance while reducing the operational costs. AMS also frees up your expert resources to take on the proactive development initiatives that boost your top line.

Throughout the entire application life-cycle management, we provide a range of services including:

  • Application Assessment and Audit (Architecture, Design, Performance)
  • Application Support: Incident Investigation, Troubleshooting, and Management
  • Application Maintenance: Problem Management and Root Cause Analysis (RCA)
  • Application Enhancement: Request for Change (RFC) Implementations, Functional Uplift
  • Application Performance Monitoring, Management, and Tuning
  • Preventive and Proactive Maintenance and Support
  • Application Transition and Consulting Services

Our knowledge transfer process consists of studying your technical environment, understanding your applications and their interdependencies, and conducting a gap analysis to identify areas requiring further work. We do this by working with your technology administrators, operations, application experts and end users. Our service is set apart apart by our:

  • SLA-based support model
  • Onsite-offshore support model
  • Non Linear delivery model
  • Structured methodologies for transition and service delivery
  • Strong program governance with single-point accountability
  • Dedicated Centre of Excellence on BI/EPM for product knowledge and research
  • Application Maintenance & Support Methodology

Related Case Studies

Enterprise Application Integration (EAI)

Gaining a competitive advantage for greater efficiency and profit doesn't have to be pricey. It only requires a technology that makes systems compatible, so that data and business processes can speak to one another across applications, and integrate many individual systems into a whole.

In most organizations, business software and programs evolve with time – by design, use or requirement – into multifaceted enterprise applications. Often, these applications use modules that run on both mainframe and distributed platforms operating on Windows, Linux or iOS systems. In order to sustain their usability and competitive advantage, the apps need to be continuously integrated.

The advantage

Replacing platform-specific applications to give space to new age technologies can mean abandoning the capital buried deep inside them.We help you to evolve your business units without giving a jolt to your budget and IT resources. We have a team of experts who can provide a thorough assessment and planning, establish a governance model, design an integration architecture, provide deployment services, and monitor/maintain the integrated environment.

Our EAI services can help your business to:

  • Increase operational efficiency
  • Consolidate business processes
  • Enable collaboration within the organization
  • Improve development responsiveness and agility
  • Integrate applications, data and external partners
  • Enable an application architecture that optimizes reuse
  • Gain an unrestricted flow of information and the ability to react quickly to rapidly-moving market conditions

We can meet all software integration requirements, including application integration, EDI/B2B, Business Activity Monitoring, Business Process Management and SOA. Our integration solutions are derived from years of cross-industry experience and technology expertise. Based on new platforms like the cloud and virtual servers, they are highly scalable and can be readily adapted for your current and future requirements.

Related Case Studies

Application Migration & Modernization

With over 65% mainframe and legacy systems applications requiring modernization and upgradation of their IT application environment, it is now the time to migrate from older platforms and minimize your business continuity risk.

In a global organization, data, code, and processes together correspond to a significantly higher investment, which can continue delivering its value only if it is managed intelligently and cost effectively. There is a need to migrate from legacy systems to newer, more distributed architectures that can meet today’s more stringent business demands.

The advantage

We can help your enterprise take the pressure off from its core business assets by enriching, modernizing, and stretching the design of those assets well beyond their original scope. We see Application migration and Modernization as the process of pushing more functionality in the legacy systems and developing their usability without rewriting the existing code from a scratch.

We enable existing IT applications and products to leverage the latest technologies so you can improve business functionality and performance. Our Application Re-Engineering, Migration & Modernization Solutions Include:

  • Functional Need Analysis - Analysis and rationalization, restructuring and partitioning, roadmap definition.
  • Migration Services - Legacy to next-generation platforms, database migration, language/code migration, Operating System migration
  • Extend Services - Feature enhancement, web enablement, functionality ad-on, and application navigation improvement.

We can also assist you in tackling any obstacle to application modernization by proactively managing and controlling the change to software assets in diverse development environments. While working on the project, our team works to improve mainframe interactions with other platforms and simplify application architectures for prolonged usability. It takes a holistic approach to provide a consistent paradigm to minimize risk exposure and improve development agility.

Related Case Studies

Enterprise Application Development

Business agility is the need of the hour. Organizations need to improve structure, flexibility, and reusability of their business software to make them multifaceted and multidisciplinary.

Progressive applications and hybrid technology are the heart of an enterprise. Securely integrated, these make it possible to share real-time data and keep an organization remain aligned with its business strategy Tailor-made solutions enable continuous and systematic addition of capabilities without having to worry about large system overhauls and expenditures.

The advantage

We realizes the strength that mission-critical software and web applications give to a business. Our tech-savvy team can assist your organization to conceptualize, build, and run extensible applications in a very cost effective manner. We can also add new capabilities and features to your existing applications, connect incongruent systems with a common architecture, and increase efficiency, and transparency of your processes – all within your IT budget.

Our comprehensive package improves your business functionality in today’s globalized environment and helps you to project your entities as better and more competent while putting in place the most effortless functioning of business enterprises. The Infinix Enterprise Application Development service covers one or all of the following:

  • Enterprise Web Application
  • Corporate Portal Development
  • SharePoint Portal Development
  • Enterprise Performance Management System
  • Workflow Management System
  • Business Intelligence Application
  • Knowledge Management System
  • CRM Application Development

With our development experts working on new specialized applications or renewing older ones to refresh your IT portfolio, you get round-the-clock code development, optimal service, and a never-ending personal attention. Every obstacle to innovation are proactively dealt and smoothly managed to ensure that your way to gain a decisive competitive edge remains as effortless as possible.

Technologies that we use include:

  • Microsoft .NET and legacy Microsoft environments
  • Java, JBOSS and various JVMs
  • Microsoft Dynamics CRM
  • Microsoft SharePoint
  • LAMP – Linux, Apache, MySQL and PHP
  • Microsoft SQL Server, Oracle, MySQL, PostgreSQL

Related Case Studies

Cloud Solutions

Getting hardware and software solutions in the range of industry applications is not enough. A business needs technology that works with you – and enhances your existing IT environments.

Cloud services are no longer the domain of only the larger enterprises. Now small and medium-sized organizations can subscribe to it and drive innovation, minimize IT and operational overhead and maximize their business agility. They can embrace cloud to benefit from the scalability and responsiveness to actively evolve from just a business reacting to inexhaustible demands to taking control and offering proactive services by becoming partners with their clients and contribute to the overall success of the industry.

The Advantage

We bring a value to your business that is beyond what is commonly available by harnessing our highly scalable cloud computing and global operations competencies. From conceptualization to assessment, migration, and integration; our range of solutions covers the following:

  • Private Cloud Solutions: Technologically advanced management capabilities that support elastic scaling, faster applications, better security, and while giving you the freedom to check insights in the rapidly expanding volumes of data.
  • Hybrid Cloud Solutions: An ideal combination of private and public cloud services to maximize an organization’s scope of value-added services and deliver applications across a variety of users and devices.
  • Cloud Security Solutions: To manage the most critical defense measures with pervasive data encryption, infrastructure protection, and higher security assurance that can be leveraged for compliance.

Our Cloud Solutions include powerful tools to simplify your business processes by giving you:

  • Integrated Security Solutions: Assessment and implementation of integrated security measures to safeguard your data and applications.
  • Your IT Business Advisor: Starting with your business objectives, our Cloud Client Executives use the power of the cloud to boost productivity, regulate IT costs, enhance flexibility, and drive innovation.
  • Best-of-Breed Cloud Providers: Our vetted portfolio of cloud providers allows us to provide turnkey cloud provisioning—everything from infrastructure to applications for private, public, or hybrid cloud build outs.
  • Risk Mitigation: We provide the risk management methodologies to secure data, maximize continuity of operations; and put disaster recovery plans in place.
  • End-to-End Services: Whether you choose to utilize internal or external resources, we can help you with planning, migration, integration, and on-going managed services (at our place or yours).
  • Visibility & Control: We enable accessible and on-demand provisioning/de-provisioning, reporting, billing and account management, and support and/or escalation.

Our Offerings

We offer a full range of offshore software testing services. Our dedicated team of skilled software testers, Offshore QA Lab, provides a full range of quality assurance services (QA), including software quality consulting, test planning, test execution and reporting. It is known that software quality and its conformation to requirements, standards and objectives underlies the effectiveness of each product. Our Offshore team supports software QA both for small and large development projects. We are able to test software product user-friendliness, stability, security, its adherence to functional and performance requirements, and many other aspects.

Our dedicated Linux QA team has a unique blend of System Administration, configuration and management skills combined with Quality Assurance and testing skills on both Server and Desktop applications.

We engaged in the software development process at each stage to assure the quality of a software product and processes involved. Our QA services encompass:

  • Review of: Software Requirements / System Specifications / Project Plan / Software Architecture / Databases Structure
  • Software Testing: Functional Testing / Regression Testing / Performance Testing / Configuration Testing / Installation Testing / Code Inspections
  • Usability Testing: GUI Testing / Design Review
  • And More: Security Testing / Automation Testing/ Supplemented documentation quality control / Internal Audits

Our customers make use of our offshore QA services when:

  • Independent audit of the software development services of a present offshore service provider is required
  • Technical support cost reduction of an already developed software becomes a challenge
  • Product quality enhancements are required to increase overall business profitability
  • Onsite/nearshore software development process requires a dedicated offshore QA team

When working with our Offshore QA Lab, you gain the following benefits:

  • Staff: No language barriers: Each member of the Offshore QA Lab speaks English.
  • Proper skills: When organizing a dedicated QA team, you are free to review the CVs of software testers and choose the most appropriate skills for your project along with personal interviewing and necessary tests.
  • Flexibility: Synchronization of our working shifts with business hours in your company.
  • Cost reduction: Our offshore software testing services are offered at almost 50% of onsite/nearshore Software Quality Assurance cost.
  • Team size adjustment: The dedicated team can be scaled as per your business needs.
  • Planning and management: If necessary, you can remotely assume full control over the software quality assurance process planning and resources management.

Related Case Studies

Creativity & Design

We provide custom web design services and solutions to businesses across the globe. As a leading web design company, we focus on merging innovative ideas and tailored web page design to achieve the most effective online results at an affordable cost. Our services offer tremendous personal attention to each one of our clients, regardless of how large or small the project might be.

Our services include


Usability

Usability is a measure of how well a specific user in a specific context can use a product/design to achieve a defined goal effectively, efficiently and satisfactorily. Designers usually measure a design's usability throughout the development process from wireframes to the final deliverable to ensure maximum usability.

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