The Advantage
We deliver midsized Customer Relationship Management (CRM) system to enable an enhanced real-time decision-making process and create one-point transparent solution for the customers. By insuring the integration CRM with your existing business processes and systems, anyone in your geographically widespread enterprise can gauge your customers’ wants. In addition, depending on their portfolio the employees can see only what they are authorized for, thereby avoiding the information overload.
Our CRM experts take advantage of the latest best practices, technologies and tools to build custom CRM applications that support your business processes as they evolve and grow.
We help you with:
CRM Consulting – finding the right CRM tools to better manage your brands and build valuable relationships with your customers online;
CRM Development and Implementation – giving you an edge over business savings;
CRM Training & Support – training the workforce to use and maximize functionalities in your CRM system.
Our CRM application development services include:
- Business and workflow assessment – We review your business processes and workflows in order to define the CRM application requirements, determine the right CRM solution, and uncover any potential problems early on.
- Application development – Our service experts design and build flexible, custom CRM applications or customize pre-packed CRM software to address your business problems.
- Auditing and testing – We confirm that the application meets your expectations and that it delivers the reliability, security and functionality you demand.
- Data migration – Our personnel ensure that all the data stored in your current applications is successfully migrated into your new CRM solution.
- Implementation and integration – We deliver end-to-end implementation services that ensure the CRM application seamlessly integrates into your current environment; performs properly with your other business applications; and supports your end-to-end business processes.
